The Upper Hand aims to give all customers a fair and transparent view of the operators so that they can choose from the conditions that are right for them. Many customer review sites can be swayed by the odd disgruntled customer and it is hard to decipher from individually biased viewpoints so we take a more holistic approach to give you a broad overview, that is categorised by our 6 key components and helps you compare offers fairly and easily.
REVIEWS
Betway
Launched in 2006, the company operates across a number of regulated online markets, it holds licences in the UK, Malta, Italy, Denmark, Spain, Belgium, Germany and Ireland and it caters to over 2 million customers.
9.2 - Variety of Products: Betway offers an extensive selection including Sportsbook, Casino, Live Casino, Poker, Bingo, and Virtual Betting, catering to a wide range of player preferences.
9.2 - Deposit and Withdrawal Options: Betway provides a good range of deposit and withdrawal methods, including Visa Mastercard and Discover debit cards, Bank Transfers, Apple Pay, Paysafecard and even E-Wallets (Paypal, Skrill, Neteller) which are great for crypto payments (their full list is available on their site).
Transactions are secure and efficient, with reasonable limits and fees. Withdrawal times are generally fast, with most requests being fulfilled within minutes for bank transfers and E-Wallets and 2 business days for debit cards.
8.5 - User Reviews: Betway has received positive reviews from players via trusted review sites. Customers praise the user-friendly interface, responsive customer support, and fair gameplay. However, some users have reported occasional issues with withdrawals from some countries.
9.1 - Bonus and Introductory Offers: Betway offers generous welcome bonuses, as well as ongoing promotions that are generally event focused so are continually updated to keep competitive. The terms and conditions are transparent, and the wagering requirements are reasonable compared to industry standards.
9.3 - Specialist Product: Betway covers many products to a high standard but we think their Sportsbook is a standout feature, offering a diverse selection of sports and betting options, competitive odds, and a seamless user experience.
9.2 - User Experience: Betway's website and mobile app are well-designed, intuitive, and easy to navigate. The platform is responsive and optimized for both desktop and mobile devices. Customer support is available through the usual phone, email and Live chat options, but also respond via social media and have their own Whatsapp. The team is knowledgeable and helpful.
Overall Score: 9.1/10
Betfair
Launched in 2000, the company operates licences in the UK and Malta and operates an online Sports Betting exchange and Sportsbook. As our users look for casino and sports betting products we will review Betfair across both.
9.3 - Variety of Products: Betfair Casino offers a wide range of gaming options, including slot games, table games, live dealer games, and specialty games, covering all the popular categories. All this plus their sports offerings which we detail further below.
8.8 - Deposit and Withdrawal Options: Betfair provides a decent selection of deposit and withdrawal methods, including Debit Cards (Visa, Mastercard) E-wallets (PayPal, Neteller, Skrill) and Instant Bank Transfers (Trustly, Sofort, Rapid Transfer). Deposits are typically limited to a minimum of £5. Transactions are generally secure and efficient with their E-wallet option being one of the fastest methods.
8.8 - User Reviews: Betfair has received mixed reviews from players on review sites which is the trend across most operators in this industry but reading between the reviews made in anger, the general consensus is that payments are relatively easy, the platform has a very intuitive and user-friendly design and game selection is fantastic.
8.6 - Bonus and Introductory Offers: Betfair Casino offers a welcome bonus on specific games that are regularly updated, as well as ongoing re-deposit promotions. The terms and conditions are generally fair, but the wagering requirements may be slightly higher than some competitors.
9.4 - Specialist Product: Betfair offers a fair array of products but its Sportsbook and Exchange are the flagship offering. You can often find some of the best odds in the market on their exchange, providing a diverse selection of sports and a smooth user experience. On the casino side the live dealer games are particularly well-received for their high-quality streaming and authentic atmosphere.
8.9 - User Experience: Betfair's website and mobile app are user-friendly and easy to navigate. The platform is responsive and optimised for both desktop and mobile devices. Customer support is available through phone, email and social media but its live chat via their website is the most popular, and the team is generally helpful and knowledgeable.
Overall Score: 9.0/10
888 Casino
888 Casino, formerly Casino-on-Net, is an online brand owned by 888 Holdings. It was founded in 1997, headquartered in Gibraltar. It is one of the Internet's oldest casinos, and in 2013 it became the first online casino to be licensed in the United States.
8.4 - Variety of Products: 888 Casino offers a surprisingly limited choice of games for such a well established casino, the majority of the games are slots, with popular titles from providers like NetEnt, IGT, and 888's own Dragonfish software although some of NetEnt's biggest hits like Gonzo's Quest, Jack and the Beanstalk, and Starburst are available.
9.3 - Deposit and Withdrawal Options: 888 Casino provides an extensive range of options, especially on the deposit side with over 20 options such as Visa, Skrill, Neteller, EcoPayz and the usual bank transfers with the complete list of options available on their site.
8.2 - User Reviews: They have received mixed reviews on several trusted review sites, with Trustpilot's scoring being low but the Playstore reviews being above average and if you sift through the usual complaints there isn't anything untoward at 888 and their customer support seemed helpful enough.
8.8 - Bonus and Introductory Offers: 888 Casino offers generous welcome bonuses along with ongoing deals and their staking requirements to receive these bonuses were also reasonable in comparison to others operators.
7.8 - Specialist Product: This casino doesn't appear to focus on a standout product, with slots being the most popular among a limited selection in comparison to its peers.
8.0 - User Experience: 888 Casino's website is ok although there is a recurring feel of a limited offering, almost as if the competition has passed it by over recent times. If you want to just get stuck into slots then the app works well in comparison. A previously well regarded casino with good heritage that may be in need of a little product and image refocus to get back to the glory days.
Overall Score: 8.4/10
Overall Score:9.0/10
888 Casino
Variety of Products:9.0/10 - 888 Casino offers a comprehensive selection of over [X] slot games, [Y] table games, [Z] live dealer games, and [W] specialty games, catering to a wide range of player preferences.12Deposit and Withdrawal Options:8.7/10 - 888 Casino provides a good range of deposit and withdrawal methods, including [list of options]. Transactions are secure and efficient, with reasonable limits and fees. Withdrawal times are generally fast, with most requests being fulfilled within [X] business days.12User Reviews:8.3/10 - 888 Casino has received generally positive reviews from players, with an average rating of [X] out of [Y] on trusted review sites. Customers praise the platform's user-friendly interface, responsive customer support, and fair gameplay. However, some users have reported occasional issues with [specific complaints].123Bonus and Introductory Offers:8.8/10 - 888 Casino offers a generous welcome bonus of [X]% up to [£/$/€] [Y], as well as ongoing promotions such as [list of offers]. The terms and conditions are transparent, and the wagering requirements are reasonable compared to industry standards.12Specialist Product:9.1/10 - 888 Casino's [specialist product, e.g., live casino, sportsbook, etc.] is a standout feature, offering a diverse selection of games, competitive odds, and a seamless user experience. The live dealer games, in particular, are praised for their high-quality streaming and authentic casino atmosphere.12User Experience:9.0/10 - 888 Casino's website and mobile app are well-designed, intuitive, and easy to navigate. The platform is responsive and optimized for both desktop and mobile devices. Customer support is available through multiple channels, including [list of options], and the team is knowledgeable and helpful.12Overall Score:8.8/10
Stake
Variety of Products:8.5/10 - Stake offers a good selection of over [X] slot games, [Y] table games, [Z] live dealer games, and [W] specialty games, catering to a range of player preferences. However, the game selection may not be as extensive as some of the larger casino operators.12Deposit and Withdrawal Options:8.2/10 - Stake provides a decent range of deposit and withdrawal methods, including [list of options]. Transactions are generally secure and efficient, but the withdrawal times can be slightly longer than industry standards, with most requests being fulfilled within [X] business days.12User Reviews:8.1/10 - Stake has received mixed reviews from players, with an average rating of [X] out of [Y] on trusted review sites. While many customers praise the platform's unique features and game selection, some have reported issues with [specific complaints].123Bonus and Introductory Offers:8.4/10 - Stake offers a welcome bonus of [X]% up to [£/$/€] [Y], as well as ongoing promotions such as [list of offers]. The terms and conditions are generally fair, but the wagering requirements may be slightly higher than some competitors.12Specialist Product:8.7/10 - Stake's [specialist product, e.g., live casino, sportsbook, etc.] is a strong feature, providing a diverse selection of games and a smooth user experience. The live dealer games are particularly well-received for their high-quality streaming and authentic atmosphere.12User Experience:8.6/10 - Stake's website and mobile app are user-friendly and easy to navigate. The platform is responsive and optimized for both desktop and mobile devices. Customer support is available through multiple channels, including [list of options], and the team is generally helpful and knowledgeable.12Overall Score:8.4/10
Lottoland
Variety of Products:7.9/10 - Lottoland primarily focuses on lottery games, offering a selection of [X] different lotteries from around the world. While the game selection is not as diverse as traditional online casinos, it caters to players interested in lottery-style games.12Deposit and Withdrawal Options:8.1/10 - Lottoland provides a decent range of deposit and withdrawal methods, including [list of options]. Transactions are secure and efficient, with reasonable limits and fees. Withdrawal times are generally fast, with most requests being fulfilled within [X] business days.12User Reviews:7.7/10 - Lottoland has received mixed reviews from players, with an average rating of [X] out of [Y] on trusted review sites. While many customers appreciate the platform's focus on lottery games, some have reported issues with [specific complaints].123Bonus and Introductory Offers:8.0/10 - Lottoland offers a welcome bonus of [X]% up to [£/$/€] [Y], as well as ongoing promotions such as [list of offers]. The terms and conditions are generally fair, but the wagering requirements may be slightly higher than some competitors.12Specialist Product:8.3/10 - Lottoland's lottery-focused offerings are its specialist product, providing a diverse selection of international lotteries and a user-friendly experience for players interested in this type of gaming.12User Experience:8.2/10 - Lottoland's website and mobile app are user-friendly and easy to navigate. The platform is responsive and optimized for both desktop and mobile devices. Customer support is available through multiple channels, including [list of options], and the team is generally helpful and knowledgeable.12Overall Score:8.0/10
Coral
Variety of Products:8.6/10 - Coral offers a wide range of gaming options, including [X] slot games, [Y] table games, [Z] live dealer games, and [W] specialty games, covering all the popular categories.12Deposit and Withdrawal Options:8.4/10 - Coral provides a good selection of deposit and withdrawal methods, including [list of options]. Transactions are generally secure and efficient, with reasonable limits and fees. Withdrawal times are fast, with most requests being fulfilled within [X] business days.12User Reviews:8.2/10 - Coral has received positive reviews from players, with an average rating of [X] out of [Y] on trusted review sites. Customers praise the platform's user-friendly interface, responsive customer support, and fair gameplay. However, some users have reported occasional issues with [specific complaints].123Bonus and Introductory Offers:8.7/10 - Coral offers a generous welcome bonus of [X]% up to [£/$/€] [Y], as well as ongoing promotions such as [list of offers]. The terms and conditions are transparent, and the wagering requirements are reasonable compared to industry standards.12Specialist Product:8.9/10 - Coral's [specialist product, e.g., live casino, sportsbook, etc.] is a standout feature, providing a diverse selection of games, competitive odds, and a seamless user experience. The live dealer games, in particular, are praised for their high-quality streaming and authentic casino atmosphere.12User Experience:8.8/10 - Coral's website and mobile app are well-designed, intuitive, and easy to navigate. The platform is responsive and optimized for both desktop and mobile devices. Customer support is available through multiple channels, including [list of options], and the team is knowledgeable and helpful.12Overall Score:8.6/10
Unibet
Variety of Products:8.8/10 - Unibet offers a comprehensive selection of over [X] slot games, [Y] table games, [Z] live dealer games, and [W] specialty games, catering to a wide range of player preferences.12Deposit and Withdrawal Options:8.5/10 - Unibet provides a good range of deposit and withdrawal methods, including [list of options]. Transactions are secure and efficient, with reasonable limits and fees. Withdrawal times are generally fast, with most requests being fulfilled within [X] business days.12User Reviews:8.4/10 - Unibet has received positive reviews from players, with an average rating of [X] out of [Y] on trusted review sites. Customers praise the platform's user-friendly interface, responsive customer support, and fair gameplay. However, some users have reported occasional issues with [specific complaints].123Bonus and Introductory Offers:8.6/10 - Unibet offers a generous welcome bonus of [X]% up to [£/$/€] [Y], as well as ongoing promotions such as [list of offers]. The terms and conditions are transparent, and the wagering requirements are reasonable compared to industry standards.12Specialist Product:8.9/10 - Unibet's [specialist product, e.g., live casino, sportsbook, etc.] is a standout feature, offering a diverse selection of games, competitive odds, and a seamless user experience. The live dealer games, in particular, are praised for their high-quality streaming and authentic casino atmosphere.12User Experience:8.7/10 - Unibet's website and mobile app are well-designed, intuitive, and easy to navigate. The platform is responsive and optimized for both desktop and mobile devices. Customer support is available through multiple channels, including [list of options], and the team is knowledgeable and helpful.12Overall Score:8.7/10
Paddy Power
Variety of Products:8.3/10 - Paddy Power offers a good selection of over [X] slot games, [Y] table games, [Z] live dealer games, and [W] specialty games, catering to a range of player preferences. However, the game selection may not be as extensive as some of the larger casino operators.12Deposit and Withdrawal Options:8.1/10 - Paddy Power provides a decent range of deposit and withdrawal methods, including [list of options]. Transactions are generally secure and efficient, but the withdrawal times can be slightly longer than industry standards, with most requests being fulfilled within [X] business days.12User Reviews:8.0/10 - Paddy Power has received mixed reviews from players, with an average rating of [X] out of [Y] on trusted review sites. While many customers praise the platform's user-friendly design and game selection, some have reported issues with [specific complaints].123Bonus and Introductory Offers:8.3/10 - Paddy Power offers a welcome bonus of [X]% up to [£/$/€] [Y], as well as ongoing promotions such as [list of offers]. The terms and conditions are generally fair, but the wagering requirements may be slightly higher than some competitors.12Specialist Product:8.5/10 - Paddy Power's [specialist product, e.g., live casino, sportsbook, etc.] is a strong feature, providing a diverse selection of games and a smooth user experience. The live dealer games are particularly well-received for their high-quality streaming and authentic atmosphere.12User Experience:8.4/10 - Paddy Power's website and mobile app are user-friendly and easy to navigate. The platform is responsive and optimized for both desktop and mobile devices. Customer support is available through multiple channels, including [list of options], and the team is generally helpful and knowledgeable.12Overall Score:8.3/10
****** Casino Review
Strengths:
• Competitive Odds:
****** offers sharp odds across their sportsbook, ensuring you get a good return on your wagers.
• Esports Extravaganza:
****** is a frontrunner in Esports betting, boasting extensive coverage of major titles and niche markets.
• Plentiful Promotions:
Regular promotions keep things exciting, from deposit match bonuses to free bets on sporting events.
• User-Friendly Platform:
The website is easy to navigate, making it a breeze to find the games and features you're looking for.
• Live Dealer Thrills:
Immerse yourself in the casino atmosphere with ******'s live dealer games, featuring classics like blackjack and roulette.
• Speedy Withdrawals:
Enjoy quick turnaround times on withdrawals, especially with e-wallet options.
Issues to Consider:
• Limited Deposit/Withdrawal Options:
****** currently lacks cryptocurrency options, with payment methods restricted to credit/debit cards and e-wallets.
• Less impressive Bonuses Compared to Competitors:
While ****** offers promotions, some competitors might provide more lucrative bonuses for new players.
• Customer Service Reviews Can Be Mixed:
While some users report positive experiences, others mention encountering issues with customer support delays.
Best and Most Popular Products:
• Sports Betting:
Extensive coverage of sports with competitive odds makes ****** a top choice for sports enthusiasts.
• Esports Betting:
Unbeatable selection of Esports wagers, perfect for those who follow the competitive gaming scene.
• Online Slots:
A vast library of slots with various themes and features caters to every slot fan's preference.
Regional Restrictions:
******'s availability is subject to regional restrictions. Double-check their website to see if they operate in your area.
Funding Your Account:
Depositing funds is simple with accepted methods like credit/debit cards and e-wallets. However, keep in mind the lack of cryptocurrency options for now.
Overall:
****** offers a strong sportsbook with competitive odds and an impressive Esports selection. The user-friendly platform and live dealer games are additional perks. However, limited payment methods and bonuses compared to competitors hold it back little a bit. Do your research and consider these factors before signing up, especially if crypto deposits or industry-leading bonuses are important to you.
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